Personal Data

The aim of this policy is to advise you of the way in which we collect, use and save personal data that you provide via the website. They only apply to the cevennes-tourisme.fr and cevennes-resa.com websites (and associated sites); they do not apply to personal data collected by other means. We reserve the right to change this policy at any time without warning and suggest that you check this section regularly.

As required by the data protection legislation of January 6 th 1978 modified by the law of August 6 th 2004, this site has made a conformity declaration to the Commission Nationale de l'Informatique et des Libertés (CNIL - French data protection body) for the domains of cevennes-tourisme.fr and cevennes-resa.com (and associated sites).

We commit to complying with law no. 78-17 of January 6 th 1978, modified by law no. 2004-801 of August 6 th 2004. No personal information will be collected about you or used for any purpose other that those of the website and will not be provided to any third party without your authorisation or without you being clearly advised. Your personal data may be saved and used for a period that is no longer than the time required for completing the purpose for which they were collected. We commit to taking all reasonable precautions to conserve the confidentiality and accuracy of these data and prevent any communication to non-authorised third parties.

You can visit most of our site and consult its pages without having to provide any personal data.

In some cases (personalised services, forms, sending e-mails, on-line reservations, etc.), we will ask you to provide personal data such as your name, postal and electronic address, bank details (secure area), etc. No personal data is collected without your agreement. These data are only requested when they are necessary. Every time that personal data is collected, we try to include a link to this policy.

This information is for the use of the Chambre de Commerce et d’Industrie d’Alès Cévennes and for the professionals that may complete your reservation or pre-reservation.
We may also use this information for canvassing purposes.

The Professional will be solely responsible for the personal information conferred to him or her and will handle the legal declaration of its processing to the Commission Nationale Informatique et Liberté (CNIL) and, should the case occur, make the processing of this personal information comply with the applicable law.

Personal information collected on the sites www.cevennes-tourisme.fr and www.cevennes-resa.com and transmitted to Professionals is only to be used for service reservation purposes. 

This information cannot be reused by the Professional, even if the law allows it. In no account may this information be shared with a third party. 

The only personal data that you may be asked to provide on our website are:
- your civil status (title, name, forename, postal address, telephone);
- your electronic mail address (private or work);
- your bank account details (if you make an on-line reservation) in a completely secure area.
- your bank account details (if you make an on-line reservation) in a completely secure area,
- data concerning payment means;
- data concerning the commercial relationship, the order and invoice payment.

These data are only used for the purposes for which they were requested. They will not be used for any other purpose. e.g. to reply to you or for you to subscribe to our newsletter, we need you e-mail address; to send you documents, we need your postal address.
Personal data is not saved longer than the time required to complete the processing for which they were collected or to comply with our legal obligations.

We consider your personal data to be confidential.
We will take all reasonable technical measures to prevent any loss or theft when collecting or storing the data that you provide to us and to prevent any communication of them to an unauthorised third party.

However, despite these measures, the Internet is an open system and we can not guarantee that an unauthorised third party will not intercept messages or use your personal data for illegal purposes.
Consequently, the CCI Alès Cévennes will not be liable in the event of fraudulent interception of your data for any use of any sort.

Your personal data is intended for use by the CCI Alès Cévennes. Under no circumstances will they be communicated to a third party. Only the CCI Alès Cévennes and the technical providers who assist us with their management and processing have access to the data.

These technical providers are required to respect the confidentiality of these data and not to use them except for the specific operation for which they have been asked to intervene.

In very exceptional circumstances, we may be legally required to communicate personal data especially when this is required to identify, locate or bring an individual to justice who is likely to intentionally or accidentally prejudice or harm the rights of a third party.

We do not transfer personal data abroad.

We may also use cookies and other sensing devices that monitor environmental changes, audit file managers and open temporary internet file folders (cache). If this is the case, you will be advised of it, its purpose and be given the option of refusing.

A cookie is a text file placed temporarily in your computer's memory (session cookie) or stored permanently on your hard disk (stored or persistent cookie) by a web page server. Cookies can not execute programmes or introduce viruses to your computer. They are allocated to you in a unique way and can only be read by the web server for the domain that sent them to you.

On of the main functions of cookies is to save you time. They tell the web server that you have returned to a specific page. When you return to the website, cookies allow data that you provided previously to be extracted so that you can use the functions that you personalised without difficulty. e.g. if you personalised web pages or subscribe to services, a cookie will automatically call up your personal data (user name, password, preferences, etc.).

We mainly use session cookies that expire after a few days of not being used or when you close your browser. The use of cookies allows us to provide more personalised navigation on our website.

We also use stored or persistent cookies mainly to avoid having to redisplay pages that you have already visited and thereby personalise your on-line navigation and help you save time.

You can accept or refuse cookies at any time. Most browsers automatically accept them but you can usually change the settings to refuse them if you want to. You can also configure your browser to advise you every time that a cookie is presented so that you can refuse or accept it on a case by case basis. It should be noted that if you refuse to accept cookies, this may effect you web browsing.

Under no circumstances are cookies correlated with personal data.

We may also collect other data, especially your IP address, operating system, browser type, access time and the address of the sites that you visit but under no circumstances are these date linked to your personal data.

This website contains links to other sites over which we have no control. We accept no responsibility for the data protection policies or practices of other websites that you decide to visit from our website. We suggest that you make yourself aware of the data protection policies of these other websites in order to understand their collection, use and sharing methods.

In accordance with Article 34 of law no. 78-17 of January 6 th 1978, you have a permanent right to object, access, correct or delete your personal data. To exercise these rights, send an e-mail to the website manager at the following address: cevennes-tourisme@ales.cci.fr.

Your data are submitted to the CCI Alès Cévennes but are hosted and stored in a database on a server located in France and managed by ALLIANCE RESEAUX. The CCI is responsible for processing the personal data provided to the CCI.

If you have nay questions concerning personal data protection, you can contact us by e-mail at any time at the following address: cevennes-tourisme@ales.cci.fr, we will use our best efforts to reply to your questions.

You can find more detailed information on personal data protection on the Commission Nationale Informatique et Libertés website (www.cnil.fr)